60-Day Money-Back Guarantee

At SeonaBiolabs, we stand behind the quality of our products and want you to shop with confidence. That's why we offer a 60-Day Money-Back Guarantee under the terms outlined below.

Eligibility for Refunds

To be eligible for a refund, all of the following conditions must be met:

• Refund requests must be submitted within 60 days of the delivery date
• Customer must provide before and after photos with date stamps showing no visible results after 60 days of consistent daily use
• Shipping and handling fees are non-refundable
  

Refund eligibility is strictly limited to the 60-day window from the confirmed delivery date.

Non-Eligible Refunds

The following are not eligible for refunds under any circumstances:

• Refund requests submitted outside of the 60-day guarantee period
• Refund requests without before and after photos with verifiable date stamps
• Orders that have already been processed or fulfilled once the 60-day period has passed
  

No exceptions are made beyond the 60-day money-back guarantee.

Returns of Unopened Product

Customers who have unopened, unused ampoules remaining after the 60-day guarantee period may return them for a refund of the unused product value under the following conditions:

• Return request must be submitted within 90 days of the delivery date
• Products must be unopened, unused, and in their original sealed packaging with the tamper-evident seal intact
• Customer is responsible for return shipping costs
• Original shipping and handling fees are non-refundable
• A valid order number must be provided

To start a return, contact contact@seonabiolabs.com for return authorization and shipping instructions. Returns sent without prior authorization will not be processed.

Agreement to Policy

By completing a purchase on our website, you acknowledge and agree to this Refund Policy in full, including all eligibility requirements and limitations.

Contact Customer Support

If you have questions regarding refund eligibility, please contact our Customer Support team within the 60-day window at contact@seonabiolabs.com so we can assist you accordingly.